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Categories Microsoft 365
Created by Paul Taplett
Created on Mar 15, 2023

Microsoft 365: Helpdesk Administrator Role User List

Provides a list of users who belong to the Helpdesk Administrator role. Setting up a report against this metric will allow you to audit the current user list across all of your customers. Additionally, creating an Alert to use the "changed" condition will allow you to monitor any potential users unintentionally added or removed.

Helpdesk Administrator: This role can reset passwords, manage group memberships, and perform other basic user management tasks. However, they do not have access to sensitive information or administrative settings.


Query

Roles[?displayName == 'Helpdesk Administrator'].Members[].displayName

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